The seller
Everything on this website is sold by one company, WHATECH MOBILE CO., LIMITED (contact person: Huanbin Lin), Room 505, 5th floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong. Your contract is with it, whatever the question is: an order, a parcel, a return, the guarantee or your data.
What the company does
The same company:
- built this website and runs it;
- runs its advertising and its Google Ads campaigns, and holds the advertising accounts;
- buys the goods it sells and owns the stock;
- takes your order and confirms it by phone;
- ships the parcel and collects payment on delivery;
- handles returns, refunds and the 24-month guarantee;
- is the controller of your personal data.
There is no intermediary and no separate advertising operator.
How to reach it
General questions go to enquiries@torquecorner.com. The desk is open every day, 08:00–20:00 Central European Time and an answer comes within 2 working days. By post, to Huanbin Lin at Room 505, 5th floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong.
Anything about personal data goes to privacy@torquecorner.com, answered within 30 days. If you are not satisfied you may complain to the data protection authority of the country where you live; the authority where the company is established is the Office of the Privacy Commissioner for Personal Data, Hong Kong (pcpd.org.hk).